Betting is for fun, not stress. 399bat com believes every member should play with enjoyment and be able to set their own limits. Our responsible gaming tools are built with you in mind.
399bat com's pledge: We want every member to bet responsibly and with full awareness. Responsible gaming isn't just a policy for us — it's our core philosophy.
Responsible gaming means having the mindset and habits to know your limits, manage your time and money, and treat betting as entertainment — not a source of income. At 399bat com, we have a range of dedicated tools and policies in place to support responsible gaming.
Many people in Bangladesh enjoy online betting as a form of entertainment. But sometimes, without realising it, betting can take up more time or money than intended. That's exactly where 399bat com steps in — to keep you informed, help you set limits, and encourage you to take a break when needed.
Gaming addiction doesn't always hit suddenly — it builds up gradually. Watch out if you notice any of the signs below in yourself.
If two or more of the above signs apply to you, contact our support team today or use the tools below.
We want you to stay in control at all times. That's why 399bat com provides a range of tools you can activate yourself.
Set your own daily, weekly, or monthly deposit cap. Decreasing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a limit on how much you're willing to lose within a given period. Once you reach that limit, no further bets can be placed.
Set a time limit on how long you play in one session. When the time is up, the platform will prompt you to take a break.
Temporarily suspend your account for 1 day to 6 weeks. During this period, logging in or placing bets will not be possible.
For a longer break, activate self-exclusion for anywhere between 6 months and 5 years. Once enabled, the period cannot be cut short.
At set intervals, an expanded message will appear giving you a quick overview — how long you've been playing and how much you've won or lost.
Answer the following questions honestly. If you say "yes" to three or more, take a step back and consider reaching out for support.
Do you often end up betting more than the budget you set for yourself?
After a loss, do you keep betting to try to win the money back?
Are you keeping your betting activity hidden from family?
Have you tried to stop betting but couldn't?
Has betting left you in debt or caused financial difficulties?
Do you feel restless, irritable, or empty when you're not betting?
Analyse your results: 0–2 Yes = Normal range. 3–4 Yes = Proceed with caution and use your limits. 5–6 Yes = Please reach out to our support team.
Setting limits on 399bat com is quick and simple. Just follow the steps below.
Log In Go to the page and log in with your username and password.
Click the profile icon in the top right and go to "Account Settings" or the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever tool you need.
Enter your preferred limit or time and confirm.
Limit reductions and self-exclusion take effect immediately. A confirmation will be sent to your email.
Need direct help? If you have trouble setting a limit, reach out via Live Chat or support@399batcom.ws— email us and our team will assist you right away.
Follow these simple habits for an enjoyable experience at 399bat com.
399bat com strictly prohibits anyone under 18 from betting. Age is verified at registration and ID documents are requested as part of the KYC process.
If you suspect a minor in your household is using this platform, notify us immediately. We will investigate the account and close it if necessary.
A note for parents: use parental control software on your devices and never share your password.
Need help right now? Get in touch with us.
Our Commitment
We don't just talk about it — we take real action to ensure our members game responsibly.
Limits, cooling-off, self-exclusion — all the tools are right at your fingertips. Update them anytime from your Account Settings.
Reality check pop-ups appear during extended sessions. Automatic alerts are sent if your losses start to climb.
399bat com's customer service team is specially trained in responsible gaming. Get help safely and in complete confidence.
Strict age verification is carried out at registration and during the KYC process to ensure no minors can access the platform.
Your full betting history and win/loss stats are always accessible. This helps you understand your own patterns.
Any issues you share with us are kept completely confidential. No judgement — just support. Your information is never shared.
Frequently Asked Questions
At 399bat com, every member's healthy gaming experience is our top priority. Register today and set your own limits to play safely.