399bat com Terms & Conditions – Complete Guide to Using the Platform

General Terms

399bat com is an online betting and gaming platform serving users in Bangladesh and other countries. These Terms & Conditions constitute a legal agreement between 399bat com and its users.

By accessing 399bat com through our website, mobile app, or any other channel, you automatically become subject to these terms. Please read this page carefully.

399bat com reserves the right to modify, amend, or update these terms at any time. Any changes will be notified on the website and the effective date will be updated. Continued use of the platform after updated terms are published constitutes acceptance of those terms.

Account Registration & Use

To register as a member of 399bat com, you must provide accurate and truthful information on the registration form. We reserve the right to cancel accounts and forfeit balances if false or incorrect information is provided.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential. Never share them with any third party.
• If you notice any suspicious activity on your account, notify us immediately.
• Accounts are non-transferable. Placing bets on behalf of others or using third-party funds is strictly prohibited.
• Withdrawals may be restricted if the KYC verification process has not been completed.

Age Restriction & Eligibility

399bat com strictly enforces a policy preventing minors from accessing its gaming platform.

• Registration and betting on 399bat com is strictly prohibited for anyone under the age of 18.
• A national ID card or passport may be required as proof of age during verification.
• If a user is identified as a minor, their account will be permanently closed and deposited funds may not be refunded.
• Residents of certain countries are restricted from using 399bat com for legal reasons. You are solely responsible for complying with the laws of your own country.

Deposit & Withdrawal Policy

All financial transactions on 399bat com are fully secure and transparent. Payments can be made through bKash, Nagad, Rocket, and other available methods.

• Deposits are usually processed instantly. Delays may occasionally occur due to technical reasons.
• Account verification (KYC) is mandatory before withdrawals can be processed.
• Withdrawals are typically processed within 1–48 hours.
• It is recommended that the same method be used for both deposits and withdrawals.
• Withdrawals will not be processed until at least one successful bet has been placed on the account.
• We reserve the right to suspend any withdrawal if suspicious transactions or signs of money laundering are detected.

Bonus & Promotion Terms

399bat com offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant offer page.

• The welcome bonus is available to new members only and applies to the first deposit.
• Bonus funds are subject to specific wagering requirements before withdrawal is permitted.
• Any attempt at bonus abuse or claiming bonuses through multiple accounts will result in account suspension.
• Cashback, reload bonuses, and free bet offers may each carry their own separate terms.
• Bonuses will be forfeited if no bets are placed using the bonus funds.
• 399bat com reserves the right to modify or cancel any promotion at any time.

Betting Rules

The following rules must be followed when placing bets on 399bat com.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If odds change before a match begins, 399bat com reserves the right to apply the updated odds.
• Bets may be voided if incorrect odds were displayed due to a technical error.
• If a match is abandoned or postponed, the bet amount will be refunded in accordance with the applicable rules.
• Any bet found to be associated with match-fixing or manipulation will be voided.
• Live betting has an inherent delay, so bets cannot be placed after an event has already occurred.

Responsible Gaming Policy

399bat com is deeply committed to responsible gaming. We want every member to enjoy a healthy and positive gaming experience.

• You can set deposit limits directly on the platform.
• Use the self-exclusion option to take a temporary or permanent break from the platform.
• If you notice signs of gaming addiction, please reach out to our support team.
• Betting should never be seen as a source of income — it is entertainment only.

To learn more about responsible gaming, visit our Responsible Play Visit the page.

Account Closure & Suspension

399bat com may temporarily or permanently suspend an account for any of the following reasons.

• Registering with false or misleading information.
• Creating or operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Hacking, viruses, or any other malicious activity.
• Failure to cooperate with the KYC verification process.
• Abusive or harassing behavior.

Users may also request account closure at any time. Any remaining balance will be returned through the standard process.

Privacy & Personal Data Protection

399bat com keeps your personal information fully secure. Our data privacy policy has been published separately.

• Your information is secured with SSL encryption.
• Your data will never be sold to third parties.
• Information may be disclosed to government authorities when required by law.
• For more details, visit our Privacy Policy read here.

Limitation of Liability

399bat com shall not be held liable for the following.

• Unable to participate in a bet due to internet connectivity issues.
• Transactions delayed due to third-party payment providers.
• Service disruptions caused by unexpected technical failures.
• If account information is compromised due to the user's own negligence.

Changes & Amendments

399bat com reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or platform notification.

The latest version will always be available on this page. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Contact & Support

If you have any questions or concerns about these terms and conditions, please don't hesitate to contact us.

• Email: support@399batcom.ws
• Live Chat: Click the chat button on the platform
• Time: 24 hours a day, 7 days a week

For answers to common questions, visit our FAQ Page view here.